> For the complete documentation index, see [llms.txt](https://docs.ticketflowbot.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ticketflowbot.com/readme.md).

# Welcome

TicketFlow is a Discord ticketing bot with a web dashboard. Your team can view and reply to support tickets from a browser — no Discord app required.

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## What You Can Do

**For your community** — Users open tickets with one click. Structured forms collect the right info upfront so your staff can help faster.

**For your staff** — Reply to tickets from the web dashboard or Discord. Claim tickets, leave staff-only notes, and close with automatic transcripts.

**For server admins** — Create multiple boards with button or dropdown layouts, customize templates with form fields and per-template categories, set ticket limits, configure logging, and manage everything from one dashboard.

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## Quick Links

|                                                        |                                                      |
| ------------------------------------------------------ | ---------------------------------------------------- |
| [**Quick Start**](/getting-started/getting-started.md) | Add the bot and create your first board in 5 minutes |
| [**Commands**](/getting-started/commands.md)           | All slash commands with examples                     |
| [**Dashboard Overview**](/dashboard/overview.md)       | Sign in and navigate the web dashboard               |
| [**Tickets**](/dashboard/tickets.md)                   | View, reply, claim, and close tickets                |
| [**Templates**](/dashboard/templates.md)               | Create structured forms for ticket intake            |
| [**Boards**](/dashboard/boards.md)                     | Manage boards and push embeds to Discord             |
| [**Settings**](/dashboard/settings.md)                 | Configure limits, logging, and permissions           |
| [**FAQ**](/support/faq.md)                             | Troubleshooting and common questions                 |

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## Need Help?

Join our [support server](https://discord.gg/ticketflow) or check the [FAQ](/support/faq.md) for answers to common questions.